Terra Mare Cargo is dedicated to representing and protecting the best interests of our customers in export and import procedures. We take care of all shipping paperwork, offer insurance for your cargo, and provide you with information about our partners overseas. In addition, we can serve as a notified party in the case of imports.
We are always ready to consult our customers about every step of the transportation process. We will consult additional expert opinions, at no extra cost to you, if required to optimize your shipment.
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FAQ Frequently Asked Questions
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What does a "consolidation" or LCL (less container load) mean?
When shipping smaller cargo it is often more affordable to share a container with other customers that are transporting to the same destination. This option may delay your date of departure but will substantially decrease your transport costs.
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How long will my ocean shipment take?
Usually, shipments from North America:
- take 2 weeks to reach Western Europe
- take 4WWWWWWWWWW to 6 weeks to reach Eastern Europe or the Middle East
Please contact us for shipment times to other parts of the world.
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What information do I need to provide when asking for a quote?
In order for us to give you an accurate quote please list:
- a description of the commodity
- its size and approximate weight
- the number of cargo units
Please also mention whether you plan on bringing the cargo to our warehouse yourself or require organized delivery.
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What do the shipping costs include?
Depending on the services requested, your final invoice will include loading, delivery, handling, and transportation to the port of destination. All duties and local taxes from that point onward are the responsibility of the client.
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What time should I drop off my cargo?
You can drop off your cargo anytime from 9 a.m. to 6 p.m, Monday to Friday.
With prior notice you can drop it off after working hours or during the weekends.
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Can I track my shipment?
Yes! Once the container departs from our warehouse you can use your booking or container number to track it with our website's tracking tool or directly through the ocean carrier's site.
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Do you handle international household moves?
Yes! We can provide you with a container delivered to your desired location. You could choose to load the cargo yourself or have us provide you with an affordable loading team.
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How and where can we pick up the cargo at destination?
Your cargo must be recieved by an agent at the port of destination. We can connect you with one of our trusted partners or you can choose your own representative.